You feel it in your gut the moment a guest slows down at the menu. The shoulders tighten. Eyes dart. That spark of curiosity ...

Stanford’s Bob Sutton and Huggy Rao on how to boost efficiency and satisfaction while also improving innovation and decision-making. Organizations too often subject their employees and customers to ...

Today, everything is frictionless. Whether you’re parking your car, selling your home, hitting the drive-thru or drying your hair, there’s a company promising to save you time and eliminate any hassle ...

Friction isn’t always a flaw. When effort is intentional and optional, it can turn routine interactions into experiences ...

The evolving digital landscape poses many challenges to IT teams as they are responsible for maintaining and upgrading systems and assisting users with technological malfunctions. Auvik recently ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Slogans such as “taking the friction away,” “one-tap access” and “simpler, faster, better” ...

In "Friction," tribologist Jennifer Vail shows how the fundamental force that resists motion keeps driving us forward.

Have you noticed any of the following symptoms in your organization? 1) Too many unnecessary meetings 2) “Corporate politics” 3) Low employee morale 4) Avoidable delays and errors 5) Under-performing ...