If you have submitted a customer support ticket to Xbox recently, there is a chance that the person reviewing your issue, ...

Xbox CEO Asha Sharma reportedly spends hours personally responding to support tickets, giving her direct insight into player ...

Asha Sharma support tickets give the Xbox CEO direct feedback on player problems, hardware issues and the wider Xbox ...

Raul is a freelance writer with four years of writing and editing experience in games journalism. Currently, he is a News Writer at Game Rant and the Managing Editor of Final Weapon, a Japanese gaming ...

Update: Xbox Live services are available once again. Xbox has not commented on the cause of the outage but has since confirmed the users should be able to use the service again. Users should no longer ...

Monday mornings suck. But for a lot of Xbox players, this particular morning has been extra bad. A large-scale Xbox server outage has kept players from logging in, accessing their libraries, or even ...